logo-redison
separateur vertical
separateur vertical
separateur vertical

Christmas delivery guaranteed

separateur vertical

Unique and Innovative products

separateur vertical

Musicians at your service

Senstroke – Configuration : warranty

senstroke configuration

What does this warranty cover?

This warranty covers Senstroke sensors, excluding accessories (foot straps, USB cables, bass drum adapter).

What is not covered by this warranty?

Our warranty does not cover equipment damaged due to misuse or accident such as, but not limited to:

  • Using an incorrect or defective USB port to charge the sensors
  • Charging the sensor on a defective device, or an inappropriate cable
  • Unnecessary or unauthorized repairs by an unauthorized party
  • Damage caused by fire, flood, natural disaster, or other unforeseen circumstances
  • Deliberate damage to the sensors contrary to the rules of use: hitting the sensor directly on a surface, exposing the
  • Sensor to a liquid, deliberate damage to the sensors
  • There is a risk of explosion if the battery is replaced with an incorrect type.
  • Dispose of used batteries according to instructions.

The warranty does not cover surfaces used as play areas. We recommend using non-fragile surfaces to prevent damage.

The warranty does not cover equipment used with Senstroke sensors (smartphones, tablets, computers, amplifiers, etc.).

How long is the warranty coverage?

The warranty coverage is for one year from the date of purchase. The duration of this warranty may vary depending on the laws of your country of residence.

What solutions does this guarantee provide?

If necessary, we will provide you with simple instructions on how to correct any problems. If necessary, we will send you replacement parts, unless this is impossible with reasonable effort.

Going further

If you have any further questions or comments, please visit our forum Redison or contact us at [email protected]. Our team will provide you with a quick response.

Why choose Redison ?

Real musical instruments

All products are light, strong and innovative. They are real musical instruments that area always tuned just right and ready to develop your skills as a musician from the very first session !

Quick progress guarantee

The key to progress is to practice….regularly. Our instruments let you practice as often as you want, without the constraints of equipment and…with less noise ! Everything you need to develop skills and progress quickly

Part of a community

It’s normal to feel alone when you start out….Not with Redison ! Join the WeGroove community and the many drummers already using our pages and applications. The more, the merrier…. we play !

Cock-a-doodle-doo !

Redison is a French bootstrap designed to help musicians. We know that your tracks will soon be topping the charts and we’re so happy to be a part of it !

The freedom to connect…

Our instruments are compatible with all major music development software, so you can share your love of drumming with the whole world ! Most digital drum sets can also be connected to our applications to practice even harder…and have even more fun !

Compatible :

We keep in touch!

Want to be the first to know what’s new in Redison? Sign up for the newsletter for free and be the first to know about the latest releases, exclusive information and special deals on our products.

Wegroove app

The new addictive app to play drums with your smartphone and practice your favorite songs simply!