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Payment

You can pay for your order online in complete security.
We offer you four ways to pay: by Credit Card, 3X No Fee, Paypal or Redison Gift Card.

BY CREDIT CARD (VISA, MASTERCARD, DISCOVER)

Payments by credit card are made in full at the time of order, in Euros or US Dollars only.

Credit card payments are secured by Stripe, a service provider specialized in securing online payments and in compliance with French and international interbank regulations.

This solution allows the buyer to make his purchases in complete security.

We guarantee the total confidentiality of your banking information, secured by the SSL version 3 protocol, which automatically checks the validity of access rights during your payment by credit card and encrypts all exchanges in order to guarantee their confidentiality.

We never know or keep your credit card information.

New verification process for credit card payments

Since the beginning of 2021, new regulations regarding the security of bank accounts have come into force as part of the European Payment Services Directive 2 (PSD 2).

These new measures have been implemented to make your online payments even more secure.

The PSD 2 directive protects your credit card data through a process called “two-factor authentication”, which requires proof that it is you, and not someone else, who is using your credit card. With this new security guaranteed by PSD 2, someone who steals your phone, computer or credit card will not be able to make a payment online. We invite you to find more information about PSD2 at ecb.europa.eu.

As of January 2021, banks are required to implement two-factor authentication for online payments over a certain value. If you are having difficulties with your credit card payments, we recommend that you check with your bank to see if your card is already registered for two-factor authentication.

Your bank should be able to tell you how to proceed if your card is not yet registered for two-factor authentication,

In the meantime, to avoid payment problems when ordering from Redison.com, we recommend that you choose an alternative payment method, since this verification method only applies to credit cards. Below is a list of our alternative payment methods.

Please note that, depending on your bank, you may have the option of adding Redison.com to your list of trusted stores, which would avoid additional verification when you make future purchases on our site. Contact your bank, if necessary, for more information on this subject.

Payment by Credit Card with 3d-Secure Authentication

The 3D-Secure protocol (also called Verified by Visa and MasterCard SecureCode) allows you to benefit from a reinforced protection for your online purchases thanks to an authentication system.

After validating your bank details, a 3D-Secure window managed by your bank will appear. Entering an authentication code, specific to each bank (date of birth, code received by SMS…), will verify that you are the cardholder used for the payment. Your payment will be validated and your transaction finalized after confirmation from the bank.

Attention: check at the time of your order that you can receive the authentication SMS.

Payment by Visa or Mastercard

Our system checks whether the card participates in the 3-D Verified by Visa or Mastercard SecureCode security programs. These programs were developed specifically for Visa and Mastercard transactions to ensure that a transaction is completed by the legal credit card holder and the authorized online merchant.

Once a credit card has been registered in the 3D-Secure system, the payment process is accompanied by a dialog box. The dialog box asks you to enter a SecureCode (a password that you have previously defined). A transaction can only be carried out if the password entered is correct.

If your credit card has not been registered in one of the 3D-Secure systems, the payment will be made without further authentication. Click on the following links to get more information about the credit card security systems:

Verified by Visa ou Mastercard SecureCode

Payment by American Express

The system checks whether the delivery address matches the billing address previously transmitted to American Express (Amex Address Verification System, abbreviated “AVS”). If the addresses do not match, an e-mail will be sent to you.

Valid for all credit card payments: In case of a return order, the amount we refund you will always be transferred to the account of the card you paid with.

PAR CARTE BANCAIRE EN 3X SANS FRAIS AVEC ALMA

If you wish, you can pay your order in 3 times without fees by credit card.
It’s as easy as making a purchase by card, but with more flexibility for your wallet.

After selecting Alma’s Payment in 3 instalments, you simply enter your credit card details as with a classic payment.
No registration is required. Validation is instantaneous. It’s as easy as pie!

 

For example:
For an order of €150 in 3 times without fees, by credit card:

  • Today: €50
  • At 30 days: €50
  • At 60 days: €50

Your direct debits are automated. They are clearly indicated in your summary schedule and announced by email 3 days before.

PAYMENT via PAYPAL

Paypal

You also have the possibility to pay your purchases with Paypal, a secure payment method that allows you to make quick online payments without using your credit card.

To pay by Paypal, click on “PayPal” during the “payment method” step of your order. You will be automatically redirected to the PayPal website.

If you already have a PayPal account, you can use it on our site to pay for your purchases quickly and safely. If you don’t have a PayPal account, you can still choose this payment method.

At checkout, you will be directed to a PayPal page where you will need to enter your banking information [and choose whether or not to create a PayPal account.

PAyMENT BY REDISON GIFT CARD

It is possible to pay your purchases with your Redison Gift Card. Simply enter the 13-digit code on the back of your card in the field provided for this purpose. You can also complete your payment with another Redison Gift Card or by credit card.

If the amount of the order exceeds the balance of your Gift Card, select the payment method with which you wish to cover the remaining amount.
Your Redison Gift Card can be used several times, within the limit of the available balance and its validity period.

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